Privacy Policy for BackPocketRA

1. Introduction

BackPocketRA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BackPocketRA (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

We collect information that you provide directly to us when you use the App:

• Contact Information: Names, phone numbers, email addresses, and other contact details that you add manually, import from your device, or upload from files or connected services you choose to use with the app
• Relationship Data: Notes, categories, tags, and other information you record about your contacts
• Communication History: Records of when you last contacted someone and interaction notes
• Account Information: Email address, username, and authentication credentials
• Device Information: Device type, operating system, and app version for technical support
• Google Contacts Data: If you choose to connect your Google account, we may access Google Contacts data such as names, email addresses, phone numbers, and related contact details using read-only access.
• Calendar Data: If you connect Google Calendar or Outlook, we access event metadata such as event titles, dates/times, attendees, and related meeting details to track meetings with your contacts using read-only access. All integrations are optional.

The app may access contacts stored on your device if you grant permission. Contact data remains private to your account and is used only to support relationship management features within the app.

Authentication may be provided through third-party identity providers such as Google. When you sign in using these services, we receive basic account information such as your email address and name as permitted by the provider.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the App's core functionality
• Help you organize and manage your contacts and relationships
• Send you reminders and notifications about when to reach out to contacts
• Generate AI-powered message suggestions based on your relationship context
• Sync your data across your devices
• Improve and optimize the App's features and performance
• Provide customer support and respond to your inquiries
• Detect and prevent technical issues and security threats

BackPocketRA does not track users across third-party apps or websites for advertising purposes and does not use third-party advertising networks.

4. Third-Party Services

The App uses the following third-party services:

• Amazon Web Services (AWS): For secure cloud hosting and data storage
• Amazon Cognito: Used for user authentication, account management, and secure sign-in using email/password and federated identity providers such as Google
• AWS Bedrock: For AI-powered features including message generation
• News APIs: To provide relevant conversation starters and context
• Google APIs: For optional Sign in with Google, Google Contacts (read-only), and Google Calendar (read-only) integration
• Microsoft Outlook APIs: For optional Outlook calendar integration (only if you choose to connect)

These services are used solely to provide App functionality and are subject to their own privacy policies. Data processed through AI features is used only to generate responses within the app and is not used to train external AI models.

5. Google User Data

BackPocketRA allows users to sign in with Google. If you choose to connect your Google account, BackPocketRA may access the following data:

• Google Contacts (read-only): BackPocketRA may access Google Contacts data such as names, email addresses, phone numbers, and related contact details using read-only access.
• Google Calendar (read-only): If you choose to connect Google Calendar, BackPocketRA may access calendar event metadata such as event titles, dates/times, attendees, and related meeting details using read-only access.

BackPocketRA uses this data only to provide relationship management features, including contact organization, reminders, engagement context, and relationship insights.

BackPocketRA does not modify Google Contacts or Google Calendar data. BackPocketRA does not access Gmail, read email messages, send email, or access email body content.

Limited Use Disclosure

BackPocketRA's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• BackPocketRA does not sell Google user data.
• BackPocketRA does not use Google user data for advertising, retargeting, credit decisions, data brokerage, or training generalized AI or machine learning models.

Storage and Security of Google Data

Google-derived data may be stored in BackPocketRA's AWS-hosted backend, including DynamoDB, to provide App functionality. Data is protected using HTTPS/TLS in transit, encryption at rest where supported, and access controls.

Disconnecting Google and Data Deletion

Users may disconnect Google from within the BackPocketRA app. Disconnecting stops future Google data sync. Users may also revoke BackPocketRA's access from their Google Account permissions page.

Users may request deletion of their BackPocketRA account and associated data by contacting privacy@backpocketra.com. Data is retained only as long as needed to provide the service or as required by law.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With AWS and other service providers who help us operate the App (these providers are contractually obligated to protect your data)
• Legal Requirements: If required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)

7. Data Storage and Security

Your data is stored securely on AWS servers located in the US-East-1 region using Amazon DynamoDB. We also store certain data locally on your device for offline access and improved performance. We implement industry-standard security measures including encryption in transit and at rest to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your data:

• Access and Export: You can request a copy of your data at any time
• Delete: You can request deletion of your account and all associated data
• Opt-Out: You can choose not to connect your Google or calendar accounts
• Notifications: You can disable push notifications in your device settings

Note: Some features are currently in development. Data export and deletion requests may be processed manually during our early access period. Please contact us at privacy@backpocketra.com for assistance.

9. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@backpocketra.com.

10. Data Retention

We retain your data for as long as your account remains active or as needed to provide the app's services. You may request deletion of your account and associated data at any time by contacting privacy@backpocketra.com. Data is retained only as long as needed to provide the service or as required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@backpocketra.com